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Our Volunteers are the lifeblood of our Op Shops and are recognised for the valuable contribution they make to our community.

People in our community volunteer for many different reasons, for some working with the Service can facilitate a return to paid employment or a valuable source of self-esteem, connection and friendship. For our customers, Op Shops are not just a place to source affordable essentials but they are also a safe place where people can drop in and connect within the local community.

The Westpac Rescue Helicopter operates 7 Opportunity Shops across the Northern NSW region including: Lismore, South Grafton, Coffs Harbour, Ballina, Yamba, Casino and Tenterfield. This network contributes significantly to the fundraising revenue of the Service which is vital to keeping us flying for our community. Our Volunteer led Op Shops help to minimise reliance on fast fashion, reduce the volume of clothing going to landfill and further support the ethical production of clothing.

Join our helicopter family

Start your volunteer journey today by applying online or contact your local Westpac Rescue Helicopter base on 1800 155 155.


Monday to Friday 9am to 4pm
Saturday 9am to 12noon

79 Magellan Street, Lismore
Phone: 6622 0488

Shop 2 / 8 Martin Street, Ballina
Phone: 6681 1135

63 Spring St, South Grafton
Phone: 6643 3355

112 Barker Street, Casino
Phone: 6662 2422

3/22A Scarba Street, Coffs Harbour
Phone: 6650 0591

20 Yamba St, Yamba
Phone: 6646 2779

194 Rouse Street, Tenterfield
Phone: 6736 5820

There is a wide range of voluntary work in our Op Shops. Volunteers can serve customers, tidy shelves, and help sort and price goods. The Op Shop also performs an important social role by helping individuals and families in need to equip their homes and clothe themselves.

If you’re looking to donate some unwanted items, the Shops accept all clean clothing, linen, manchester, foot wear and general bric-a-brac. The Shops do not accept electrical items, furniture or mechanical items such as prams or bikes.