Careers
If a sense of purpose, fulfillment and community connection resonates with you then look no further. View our current positions.
Are you innovative and driven?
We are here for each other as we work together to deliver the highest standard of aeromedical and rescue services to our community.
As the recipient of the 2019 Employer of Choice Award, our people are positive, invested and motivated to go the extra mile. Oh, and we love to have a laugh along the way.
What’s more, you’ll be embraced by a supportive and encouraging work environment where innovation, aspiration and personal growth is promoted.
We offer exciting opportunities across Northern NSW; including our headquarters in Broadmeadow and our operational bases at Belmont, Tamworth and Lismore. We also have regional staff located on the Central Coast, Hunter Valley and Mid-North Coast.
Company Culture & Values
Joining our crew means you care. You share a vision to be Australia’s leading aeromedical and rescue services provider and value compassion, integrity, accountability and unity.
Our Values guide our actions, decision making and reflect who we are and what is important to us.
Accountability
Taking responsibility and ownership of our behaviour, priorities and our growth.
Compassion
Demonstrate a high level of genuine care and empathy to all.
Unity
Working together respectfully, valuing each other, to deliver the best outcomes for the customer, community and stakeholders
Integrity
We are honest, fair, transparent and conduct ourself with the highest ethical standards.
Here at the Westpac Rescue Helicopter Service we are committed to diversity and inclusion.
For us inclusion means people being able to bring their true selves to work and creating an environment that supports them to be the best person they can be. Diversity for us is a business decision to ensure we have different viewpoints, perspectives, which lead us to better decision making and outcomes.
It is essential to our company culture that we represent the outside community within our organisation, whether that be age, race, gender or ability. We have a gender diverse workplace and love to celebrate each and every one of our employees. Check out our recent International Womens Day 2020 Video, where our staff explain what this day means to them.
In early 2020 we joined Castle Personnel’s Inclusive 100 campaign, where we committed to improve our diversity and include people with all levels of ability in our workforce.
Our community provides such significant support to us and we believe it is important to pay this forward. Therefore we like to give back to the community through a range of programs. We offer industry placement and work experience opportunities for people to advance their capability and experiences. Many of our people volunteer their time to community programs that make a difference including school education programs and women’s mentoring programs.
We get to change the lives of patients every day, but we also strive to change the lives of those who work for us.
Click here to find out more about our employee benefits and wellbeing.
Employment Opportunities
Here at the Service, we are always on the lookout for talented, passionate and vibrant people who share our vision. We love people who thrive on giving back, who are solution focused, collaborative and truly believe that together we are better.
If it sounds like our crew is the place for you, take a look at current job vacancies listed.
Click here to find out more about our Recruitment Process.
Aircrew Officer or Training and Checking Aircrew Officer
About us
Westpac Rescue Helicopter Service is a not-for-profit organisation providing world class aeromedical, search and rescue services to those in need 24/7. The Service has almost 50 years of proud history, and operates from three bases in NSW (Tamworth, Belmont, Lismore) in addition to a Head Office and Deep Level Maintenance (DLM) facility based in Broadmeadow. With a clear vision for our future – to be Australia’s leading Aeromedical and Rescue Service provider, we know the key to success is a motivated, skilled and empowered team operating within a culture of professionalism and accountability.
About the position
The Service is seeking expressions of interest from experienced Aircrew Officers/Training and Checking Aircrew Officers to join our highly skilled team conducting helicopter aeromedical and search and rescue operations to the highest standard of safety and professionalism.
Based in Belmont, Tamworth or Lismore, our Aircrew Officers report to the Chief Aircrew Officer and operate on a 4:4 (2 day/2 night) roster pattern, while our Trainers report to our Head of Training and Checking and operate on a hybrid roster. There is an expectation that successful candidates live within 1 hour of their nominated home base and are willing to travel to other bases across northern NSW from time to time to support the operational requirements of the Service.
About You
To be considered for these roles, you will be a qualified Aircrew Officer with a minimum of 500 hours experience and who is well regarded within the industry. In addition, you will:
- demonstrate completion of aircrew IFR theory, down the wire training, HUET training, CRM training, communication and radio procedures training;
- meet the requirements of a CASA Class 2 medical;
- hold a senior first aid and advanced resuscitation certificate;
- hold a working with children check and relevant drivers licence.
Whist not essential, SAR/HEMS experience, completion of practical IFR examination, dangerous goods training, NVG qualification, winch endorsement and bronze medallion would be highly regarded.
To be considered for a role of Training and Checking Aircrew Officer, in addition to the above selection criteria, you will demonstrate a minimum of 1000 hours as an ACO in EMS operations, you will hold a current Certificate IV in Training and Assessment and demonstrate previous experience in a leadership capacity.
Interested candidates are encouraged to review the full position description by contacting jessica.gossage@rescuehelicopter.com.au
To apply
In return for your dedication and exemplary work ethic, you will enjoy a competitive remuneration and benefits package together with access to industry leading flexibility and wellbeing programs.
If you’d like to discuss opportunities to join our team, please contact Jessica Gossage, People and Culture Business Partner, for a confidential discussion.
These positions are identified Category A/Category A – High Risk in accordance with NSW Health’s framework for the assessment, screening and vaccination of workers to minimise the risk of transmission of vaccine-preventable diseases. As such, it is an essential requirement that you comply with the Service’s policies relating to Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases, including the provision of evidence of protection.
EOI close 25 October 2024. Only those applications submitted via seek.com and addressing the selection criteria will be considered.
WRHS is an equal opportunity employer who value a diverse workforce and recognise the innovation and competitive advantage this creates. We are excited to hear from applicants who come from a diverse range of backgrounds.
Join us in making a difference every day. Express you interest now to be part of a team committed to saving lives and serving the community.
Apply on SeekRegional Partnerships Officer
About us
Westpac Rescue Helicopter Service is a not-for-profit organisation providing world class aeromedical, search and rescue services to those in need 24/7. The Service has more than 40 years of proud history, and operates from three bases in NSW (Tamworth, Belmont, Lismore) in addition to a Head Office and Deep Level Maintenance (DLM) facility based in Broadmeadow NSW. With a clear vision for our future – to be Australia’s leading Aeromedical and Rescue Service provider, we know the key to success is a motivated, trained, and empowered team operating within a culture of professionalism and accountability.
About the position
We are currently seeking a self-motivated and community focused Regional Partnerships Officer to join the team. Based in Singleton and overseeing the Upper Hunter (Cessnock, Singleton, Muswellbrook, Scone) and Central West (Mudgee) regions, this role offers a unique opportunity to drive business and community partnerships that are key to supporting our critical fundraising programs and initiatives.
As the trusted representative in the community, day to day, your responsibilities will include:
- Developing and implementing a Business and Community Partnerships Plan.
- Developing, maintaining, and cultivating partnerships with corporate sponsors, service groups and donors.
- Managing the Workplace Giving program within the region.
- Coordinating key fundraising events in the community.
- Budget management and administration.
Regular travel within the region will be an expectation in this position.
About you
To be considered for this role, you will have:
- A genuine passion for driving positive change in the community.
- Previous experience and proven success in a business development role.
- Understanding of the needs and expectations of the local community.
- Strong interpersonal skills with the ability to develop maintain strong relationships with the community.
- Self-motivated with the ability to work autonomously.
- Strong planning, organisational and time management skills.
- Strong computer literacy utilising Microsoft office software and technology.
- Driver’s licence and own reliable vehicle.
What we Offer
- Not for Profit salary packaging benefits.
- Flexible working arrangements for a healthy work life balance.
- Welcoming, friendly and positive workplace culture.
- Genuine commitment to safety and wellbeing, .
- Opportunity for professional growth and development.
- Opportunity to be involved community events.
To apply
If you’d like to join our team, or just want to know a little more about this fantastic opportunity, please contact Daniel Risby, People and Culture Coordinator, daniel.risby@rescuehelicopter.com.au.
Applications close Sunday 10 November 2024.
WRHS is an equal opportunity employer who value a diverse workforce and recognise the innovation and competitive advantage this creates. We are excited to hear from applicants who come from a diverse range of backgrounds.
Successful applicants must have the right to work in Australia as well as complete a pre-employment medical examination and National Police History Check.
Join us in making a difference every day. Apply now and be part of a team committed to saving lives and serving the community.
Apply on SeekHousie Assistant
About us
The Westpac Rescue Helicopter Service is a not-for-profit organisation providing world class aeromedical, search and rescue services to those in need 24/7. The Service has 50 years of proud history, and operates from three bases in NSW (Tamworth, Belmont, Lismore) in addition to a Head Office and Deep Level Maintenance (DLM) facility based in Broadmeadow NSW. With a clear vision for our future – to be Australia’s leading Aeromedical and Rescue Service provider, we know the key to success is a motivated, trained, and empowered team operating within a culture of professionalism and accountability.
About the position
We are currently seeing applications for the role of Casual Housie Assistant in the Taree/Tuncurry Coast Region.
A key component of our fundraising is our Helicopter Housie program which was established in 1989. Every week over 1,600 people play Cash Housie (Bingo) at one of 35 sessions in Newcastle, Hunter Valley, Manning Valley, Mid-North Coast, Central Coast and New England Northwest.
You will be required to work every Tuesday night (5.15pm – 8.45pm) and alternate Wednesdays (9.45am – 1.45pm) and Thursdays (9.30am-2.00pm).
In this role you can make a difference by helping us provide a fun and friendly environment for our customers. Housie is an ideal social activity for people of all ages to keep their minds sharp, win great cash prizes and support a worthwhile local charity.
Reporting to the Housie Manager, this role is responsible for conducting engaging and efficient Housie sessions in a variety of Registered Clubs across the region.
The responsibilities of the role include:
- Hosting our housie sessions, this includes set-up, selling tickets, paying winners, and finalising the session including recording session details and reconciliation of session worksheets.
- Use of microphone, a pleasant, clear and articulate voice.
- Interacting with Housie Patrons, Club staff and your work colleagues to ensure a positive experience.
- Selling Housie books and electronic playing devices.
- Conducting Housie games in a safe and professional manner.
Essential Criteria
- A bright and confident personality with exceptional customer service skills and a positive attitude
- Excellent cash handling skills, good with numbers and with technology
- Self motivated and takes initiative
- Must be able to meet the physical requirements of the job, including being agile and quick on your feet.
- Ability to work a flexible roster, day and night sessions as required
- Current drivers license
- Own a mobile phone and laptop (optional)
This role requires liaison with Registered Clubs staff and Housie Patrons and therefore it is essential that the successful candidate is a people person with the ability to communicate with a diversity of people. Confidence using a microphone is important.
To apply
If you’d like to join our team, or just want to know a little more about this fantastic opportunity, please email janine.fenton@rescuehelicopter.com.au or call Janine on 0411 050 345
WRHS is an equal opportunity employer who value a diverse workforce and recognise the innovation and competitive advantage this creates. We are excited to hear from applicants who come from a diverse range of backgrounds.
Successful applicants must have the right to work in Australia as well as complete a National Police History Check.
Join us in making a difference every day. Apply now and be part of a team committed to saving lives and serving the community.
Apply on SeekExpressions of Interest
If you would like to express your interest in working for the Rescue Helicopter, please submit your resume below.
Volunteer Opportunities
Our volunteers are essential to our fundraising and community engagement.
The Westpac Rescue Helicopter Service has over 1000 “Red Shirt” volunteers who contribute to the Service. From BBQs and raffles to Op Shops and Administration support, our volunteers are essential to our fundraising and community engagement.
You can learn more about the types of volunteering you can do for the Service and apply below.
Apply Here