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Careers

If a sense of purpose, fulfillment and community connection resonates with you then look no further. View our current positions.

What’s your mission?

Are you innovative and driven?

We are here for each other as we work together to deliver the highest standard of aeromedical and rescue services to our community.

As the recipient of the 2019 Employer of Choice Award, our people are positive, invested and motivated to go the extra mile. Oh, and we love to have a laugh along the way.

What’s more, you’ll be embraced by a supportive and encouraging work environment where innovation, aspiration and personal growth is promoted.

We offer exciting opportunities across Northern NSW; including our headquarters in Broadmeadow and our operational bases at Belmont, Tamworth and Lismore. We also have regional staff located on the Central Coast, Hunter Valley and Mid-North Coast.

Who we are

Company Culture & Values

Joining our crew means you care. You share a vision to be Australia’s leading aeromedical and rescue services provider and value compassion, integrity, accountability and unity.

Our Values guide our actions, decision making and reflect who we are and what is important to us.

Accountability

Taking responsibility and ownership of our behaviour, priorities and our growth.

Compassion

Demonstrate a high level of genuine care and empathy to all.

Unity

Working together respectfully, valuing each other, to deliver the best outcomes for the customer, community and stakeholders

Integrity

We are honest, fair, transparent and conduct ourself with the highest ethical standards.

Diversity & Inclusion

Here at the Westpac Rescue Helicopter Service we are committed to diversity and inclusion.

For us inclusion means people being able to bring their true selves to work and creating an environment that supports them to be the best person they can be. Diversity for us is a business decision to ensure we have different viewpoints, perspectives, which lead us to better decision making and outcomes.

It is essential to our company culture that we represent the outside community within our organisation, whether that be age, race, gender or ability. We have a gender diverse workplace and love to celebrate each and every one of our employees. Check out our recent International Womens Day 2020 Video, where our staff explain what this day means to them.

In early 2020 we joined Castle Personnel’s Inclusive 100 campaign, where we committed to improve our diversity and include people with all levels of ability in our workforce.

 

Our community provides such significant support to us and we believe it is important to pay this forward. Therefore we like to give back to the community through a range of programs. We offer industry placement and work experience opportunities for people to advance their capability and experiences. Many of our people volunteer their time to community programs that make a difference including school education programs and women’s mentoring programs.

We get to change the lives of patients every day, but we also strive to change the lives of those who work for us.

Click here to find out more about our employee benefits and wellbeing.

Introduce Yourself

Employment Opportunities

Here at the Service, we are always on the lookout for talented, passionate and vibrant people who share our vision. We love people who thrive on giving back, who are solution focused, collaborative and truly believe that together we are better.

If it sounds like our crew is the place for you, take a look at current job vacancies listed below or introduce yourself by using the provided form.

Click here to find out more about our Recruitment Process.


Licenced Aircraft Maintenance Engineer - Dual Trade (B1/B2)

The Westpac Rescue Helicopter Service is a not-for-profit organisation providing world class aeromedical, search and rescue services to those in need 24/7. The Service has more than 40 years of proud history, and now operates from three bases in NSW (Tamworth, Belmont, Lismore) in addition to a Head Office and deep level maintenance facility based in Broadmeadow NSW.

We currently have an opportunity for an experienced dual trade (B1/B2) Licenced Aircraft Maintenance Engineer to join our line maintenance team. Based in Tamworth NSW, this is a 7:7 rostered position with an expectation that the successful candidate will reside within 1 hour of the base, and will be required to travel to other bases from time to time to support operational requirements. Reporting to the Senior Base Engineer, the dual trade LAME will hold qualifications associated with both engine/airframe and avionics systems.

The key responsibilities of the role include:

  • Perform maintenance activities including major aircraft inspections, repairs and overhauls in accordance with approved company, manufacturer and airworthiness authority manuals.
  • Conduct hybrid trouble shooting and address recurrent technical problems.
  • Ensure that all maintenance and defect rectification is carried out to the relevant design and quality standards.
  • Effectively plan work activities in accordance with identified tasks and timeframes.
  • Complete documentation in an accurate and timely manner in accordance with company requirements.
  • Communicate effectively with key stakeholders and maintain a positive working environment through a commitment to the Service’s values of compassion, unity, accountability and integrity.
  • Demonstrate and promote a positive and proactive attitude toward safety, quality and environmental standards.

To be considered for this role you will have Aircraft Engineer Trade Qualifications (or equivalent) and the relevant CASR Part 66 Licences with AW139 type rating. You will have strong verbal and written communication skills, intermediate computer skills, good attention to detail and a current Australian Drivers Licence. While solid LAME experience in the aviation industry is essential, demonstrated experience within an EMS environment will be highly regarded.

This position is identified Category A/Category A High Risk in accordance with NSW Health’s framework for the assessment, screening and vaccination of workers to minimise the risk of transmission of vaccine-preventable diseases. As such, it is an essential requirement of this position that you comply with the Service’s policies relating to Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases, including the provision of evidence of protection.

To express your interest in this exciting role, click ‘apply’ to submit your cover letter and resume, together with copies of relevant qualifications and licences. Applications close Tuesday 22 June 2021.

For further information please contact Debbie O’Grady, HR Business Partner on 0401 630 353.

Apply on Seek

Lismore Receptionist and Fundraising Assistant

The Westpac Rescue Helicopter Service is a not-for-profit organisation providing world class aeromedical, search and rescue services to those in need 24/7. The Service has more than 40 years of proud history, and operates from three bases in NSW (Tamworth, Belmont, Lismore) in addition to a Head Office and deep level maintenance facility based in Broadmeadow NSW.

We are currently seeking an experienced Receptionist and Fundraising Assistant to join our Lismore team on a permanent basis. Providing reception, fundraising, facilities and administrative support across the base, the successful candidate will ensure activities are conducted professionally and efficiently whilst displaying a positive brand image to our stakeholders.

The key responsibilities of the role include:

  • The full range of general reception and administrative duties across the base including facilities management.
  • Supporting the fundraising and marketing team in the coordination and delivery of events, donor initiatives and the administration associated with effective management of Op Shops and Support Groups.
  • Database management including CRM data entry, integrity, cleanse and de-duplication.
  • Report generation for key stakeholders and the production of correspondence including letters, plaques, invitations, certificates, emails and presentations.
  • Finance related transactional and data entry tasks.
  • Induction and coordination of service contractors.
  • Upholding safety standards in accordance with WRHS procedures including the cessation and reporting of any unsafe acts, activities or hazards.

To be considered for this role you will have tertiary qualifications in administration, marketing or event management together with demonstrated experience in an administration and reception capacity. A current NSW Drivers Licence, First Aid Certificate and Responsible Service of Alcohol are essential whilst previous experience in a fundraising role, in particular with events, CRM or Op Shops will be highly regarded.

To be successful in this role you will be adaptable, collaborative and resilient, and demonstrate exceptional communication and customer service skills. A computer whizz, your attention to detail is second to none and you thrive on organization and the management of competing priorities.

To express your interest in this exciting position, click ‘apply’ to submit your cover letter and resume by 2 June 2021. Only those applications received via seek.com and addressing the selection criteria outlined above will be considered.

Apply on Seek

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Essential to our community engagement

Volunteer Opportunities

Our volunteers are essential to our fundraising and community engagement.

The Westpac Rescue Helicopter Service has over 1000 “Red Shirt” volunteers who contribute to the Service. From BBQs and raffles to Op Shops and Administration support, our volunteers are essential to our fundraising and community engagement.

You can learn more about the types of volunteering you can do for the Service and apply below.

Apply Here