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Recruitment Process

Follow these steps

  1. Send your application including a cover letter and current resume. In most instances, we’ll ask you to apply via the link in a job advertisement.
  2. We’ll acknowledge your application and review your fit for the job. If we think you’re a good match, we’ll let you know. Generally, we like to conduct a formal interview to get to know you better. This might be over the phone, via video conference or face to face.
  3. If the interview process results in mutual admiration, we’ll ask you complete a series of aptitude and psychometric assessments with one of our external business partners. Don’t worry, these are completed online and not as scary as they sound.
  4. We think it’s important to understand what others think too, so we’ll seek your permission to speak with your professional referees.
  5. If the puzzle pieces fit snugly, we’ll ask you to complete a national police check and pre employment medical. These processes are super important to us to ensure we are protecting our community, and you within the workplace.
  6. Congratulations! We’ll notify you of the good news by phone, and follow up with a formal contract of employment and welcome pack via email. We’ll work with you to agree on the most appropriate date for you start in your new role and answer any questions you might have prior to commencement.
  7. Onboarding. Over your first week, you’ll participate in a structured program designed to inform, educate and motivate you to succeed. You’ll meet our people, learn about our policies and understand why we do what we do. Welcome to the Westpac Rescue Helicopter Service crew!

How to impress us

Use your cover letter to tell us why you’re a great fit for our crew. Include: what you know about the Service and how your skills and experience can add value to our strategic objectives?

Top Tip: Check your letter for spelling and grammatical correctness and ensure your contact details allow us to reach you.

Ensure your resume catches our eye. Keep it succinct, relevant and accurate. Choose a format that flows and allows us to easily see where you’ve been and what you’ve achieved. We want to know about your most recent experiences up front and if you’ve got a qualification which is required for the job, show us. Make sure you follow the directions in the job advertisement as to how to apply as the recruitment platform may change from job to job.

Top Tip: Provide at least 2 recent, professional referees in your resume and let them know they might receive a call from us.

If you are awesome enough to be invited to chat with us at an interview, confirm acceptance of our invitation so we know you are available. Take some time to prepare, learn about the Service, the job and how you can put your best foot forward when we meet. Be yourself and remember, it’s a two-way street. Be ready to ask questions so you can ensure the role is a good fit for you too.

Top Tip: We’ll have lots of questions for you about your previous experience, so having some examples ready is a great idea. We call this behavioral interviewing.