Careers
If a sense of purpose, fulfillment and community connection resonates with you then look no further. View our current positions.
Become Part of Something Lifesaving
At the Westpac Rescue Helicopter Service, a career with us means more than coming to work. Every day our team supports communities across Northern New South Wales, delivering critical 24/7 aeromedical care, emergency response and search and rescue operations in some of the most challenging environments.
Whether you are on the frontline or supporting from behind the scenes, your work directly contributes to better outcomes for patients, families and communities.
Company Culture & Values
Joining our crew means you care – about people, safety and community. You share our vision to be Australia’s leading aeromedical and rescue service provider and are guided by our core values of Compassion, Integrity, Accountability and Unity.
These values shape how we work together, how we make decisions and how we serve our communities:
Accountability
We take responsibility for our actions, our priorities and our continuous improvement.
Compassion
We demonstrate genuine care and empathy for patients, colleagues, volunteers and the communities we serve.
Unity
We work together with respect and trust, valuing diverse perspectives to achieve the best outcomes.
Integrity
We act honestly, transparently and ethically, upholding the highest professional standards at all times.
Why Work With Us
Purpose & Belonging
Working with us means belonging to something bigger. Every role within the Service supports our mission to deliver lifesaving services when communities need us most.
- Work that makes a real difference to patients, families and communities
- A strong sense of team, trust and shared responsibility
- Pride in contributing to a lifesaving service relied upon across Northern NSW
Career Development & Learning
We are committed to developing our people through:
- Structured learning, training and professional development opportunities
- Leadership development and mentoring pathways
- Support for role-specific qualifications, certifications and renewals
- Opportunities to build capability across diverse operational and support environments
Family & Life Support
We understand that family and life commitments evolve over time, and we aim to support our people through every stage including:
- Paid parental leave (up to 9 weeks paid for primary carer and 2 weeks for partners) to support parents and families
- Flexible work arrangements, available to all employees to encourage better work life balance
- Supportive return-to-work approaches following parental or extended leave
- Family-friendly policies that recognise caring responsibilities
Wellbeing & Support
The nature of our work can be demanding, and the wellbeing of our people is a priority across the Service. We support our teams through:
- A strong safety culture focused on physical and psychological wellbeing
- Employee wellbeing and mental health support programs
- Access to confidential counselling and support services
- Peer support and connection across operational and support teams
- Leaders who are trained to recognise and respond to wellbeing risks
Reward & Recognition
As a not-for-profit organisation, we focus on meaningful rewards that reflect our purpose and values including:
- Not for Profit Salary packaging benefits
- Competitive remuneration aligned to role and experience
- Regular recognition of service, contribution and achievement
- Regular team events and activities
Current Opportunities
Explore opportunities across aviation, medical, technical and corporate areas, from entry-level roles to senior leadership positions. Roles are available across our bases in Newcastle, Tamworth, Lismore, Belmont, the Central Coast and regional locations.
Click here to find out more about our Recruitment Process.
View all current vacancies:
Licenced Aircraft Maintenance Engineer B1.3/B2 (Touring)
Are you looking to grow your Engineering Career with a leading Aeromedical and Rescue Service provider? Apply now!
- Permanent 7on / 7 off lifestyle roster option available
- Not for Profit salary packaging benefits
- Work with a team that genuinely makes a difference in the community
About the position
We are currently seeking an experienced Licenced Aircraft Maintenance Engineer (B1.3/B2) to join our highly skilled team in a touring capacity. Reporting to the Maintenance Manager and operating within a CASR approved Part 145 organisation, this role will be required to carry out maintenance, repair, overhaul, modification, assembly and/or testing on the aircraft fleet in a safe and efficient manner and to a high standard.
This position will work a 7:7 roster pattern and will tour regularly across all bases including Broadmeadow, Belmont, Tamworth and Lismore. Ideally, the successful candidate will reside within one hour from an operational base to support operational readiness and response requirements.
Note – The Service welcomes applications from candidates located in other regions, provided they reside within one hours of a commercial airport and are able to meet roster and operational travel requirements.
Key Responsibilities of the role include:
- Perform maintenance activities including major aircraft inspections, repairs and overhauls in accordance with approved company, manufacturer and airworthiness authority manuals.
- Conduct hybrid trouble shooting, address recurrent technical problems and ensure all maintenance and defect rectification is carried out to the relevant design and quality standards.
- Complete documentation in an accurate and timely manner in accordance with company requirements.
- Communicate effectively with key stakeholders through a commitment to the Service’s values of Compassion, Unity, Accountability and Integrity.
- Demonstrate and promote a positive and proactive attitude toward safety, quality and environmental standards always.
About you
To be considered for this role, you will have:
- Licenced Aircraft Maintenance Engineer (LAME) Qualification:
- CASA Part 66 Dual-rated Category B1.3/B2 Licence with AW139 Type Rating – Preferred
- CASA Part 66 Category B1.3 Licence (No Exclusions) with AW139 Type Rating – Acceptable
- CASA Part 66 Category C Licence with AW139 Type Rating – Not essential
- Current Australian Drivers Licence
- Strong verbal and written communication skills
- IT literate with the ability to effectively utilise Aviation, Safety and MS Office Software
- Strong focus on safety and quality with attention to detail
- Behaviour, culture, and attitude that aligns with Company values
- Proven experience working in an EMS / SAR environment will be highly regarded
What we Offer
- Attractive remuneration and benefits package, in line with our Enterprise Agreement
- Not for Profit salary packaging benefits
- Relocation benefits on offer
- Enjoy a dynamic, flexible and rewarding work environment
- Genuine commitment to safety and wellbeing
- Opportunity for professional growth and development
- Paid Parental Leave benefits
To Apply
If you’d like to join our team, please click APPLY ON SEEK.
Please include a cover letter and your resume, outlining your relevant experience and qualifications.
Applications will be reviewed as they are received, so we encourage you to submit your application as soon as possible.
WRHS is an equal opportunity employer who value a diverse workforce and recognise the innovation and competitive advantage this creates. We are excited to hear from applicants who come from a diverse range of backgrounds.
This position is identified Category B in accordance with NSW Health’s framework for the assessment, screening and vaccination of workers to minimise the risk of transmission of vaccine-preventable diseases. As such, it is an essential requirement of this position that you comply with the Service’s policies relating to Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases.
Successful applicants must have the right to work in Australia as well as complete a pre-employment medical examination and National Police History Check.
Apply on SeekOp Shop Operations & Volunteer Coordinator
About the Role
Reporting to the Volunteers & Community Fundraising Manager, and working out of our Lismore Operational Base, this role will be responsible for leading the performance, growth and day-to-day operations of our network of six Helicopter Op Shops, while supporting and empowering volunteers and Volunteer Support Groups across the region.
In this hands on role you will:
- Play an important role in creating exceptional retail experiences, increasing community participation and helping generate vital funds that support the Service
- Lead and support the operation and growth of multiple Op Shop locations across the region
- Partner with Volunteer Coordinators and Volunteer Support Groups to build capability, engagement and positive volunteer experiences
- Drive retail performance through merchandising, stock optimisation, promotions and operational improvements
- Manage stock movement and distribution between stores to optimise availability, minimise waste and support environmental sustainability outcomes
- Coordinate volunteer recruitment, onboarding, communication and retention initiatives
- Build strong relationships with local communities, volunteers and key stakeholders
- Monitor performance, develop plans and identify opportunities for sustainable growth
- Support compliance, facilities, WHS and operational standards across all locations
- Work collaboratively across the organisation to support fundraising and community initiatives
This role will have access to a company provided van and will require regular travel to our network of op shops located in Casino, Grafton, Tenterfield, Coffs Harbour, Yamba and Ballina.
About You
To be successful in this role, you will have:
- A commercial mindset, strong people skills and the ability to motivate volunteers
- Demonstrated experience in retail operations and or experience leading, supporting or coordinating volunteers and community-based teams
- Strong operational planning, administration and reporting capability
- Strong communication and stakeholder engagement skills
- Strong problem-solving and conflict resolution skills
- A current Driver Licence
- Qualifications in business, retail, project management, event management or a related field (Desirable)
- First Aid Certificate and/or Responsible Service of Alcohol (Desirable)
Additionally, the successful candidate must be physically capable of undertaking the inherent requirements of the role, including supporting stock movement as well as loading and unloading vans.
What We Offer
- Attractive remuneration and benefits package
- Not for Profit salary packaging benefits
- Enjoy a dynamic, flexible and rewarding work environment
- Genuine commitment to safety and wellbeing
- Opportunity for professional growth and development
- Paid Parental Leave benefits
To Apply
If you’d like to join our team, click ‘APPLY ON SEEK’ to submit your cover letter and resume addressing the above selection criteria.
Applications will be reviewed as they are received, so we encourage you to submit your application as soon as possible.
WRHS is an equal opportunity employer who value a diverse workforce and recognise the innovation and competitive advantage this creates. We are excited to hear from applicants who come from a diverse range of backgrounds.
Successful applicants must have the right to work in Australia as well as complete a pre-employment medical examination and national police history check.
Join us in making a difference every day. Apply now and be part of a team committed to saving lives and serving the community.
Apply on SeekCareer Opportunities
We offer exciting opportunities across Northern NSW including our headquarters in Broadmeadow and our operational bases at Belmont, Tamworth and Lismore. We also have regional staff located on the Central Coast, Hunter Valley and Mid-North Coast.
Pilot Careers
Our pilots are skilled professionals with many years’ experience in aviation and specifically trained to conduct aeromedical operations. The Pilot has overall control of the aircraft and leads the entire crew during missions. Responsibilities include:
- Safely operate the aircraft in all-weather environments including IMC and at night utilising Night Vision Goggles (NVG).
- Flight and mission planning for all missions.
- Radio communications with air traffic control and other airspace users.
- Assist the medical team with patient transfer.
To be considered you will be an experienced helicopter Pilot who is well regarded within the industry and be able to demonstrate the following essential qualifications and experience:
- CASA ATPL (H) & Current Class 1 Medical
- Minimum of 2500Hrs Rotary Wing, 2000Hrs PIC Rotary Wing
- Instrument Rated on multi engine helicopters
- Low Level Rating with Winch endorsement
- Helicopter command experience in a variety of operations including NVIS and IFR
Whilst not essential, AW139 Endorsement, DG, HUET, EBS and HFNTS Qualifications and experience within an EMS/SAR environment will be highly regarded.
Helicopter Rescue pilots typically progress through civilian or military aviation pathways, gaining a Commercial Pilot Licence and gaining experience across various operations. For more information, we encourage you to read this interesting article.
Aircrew Officer Careers
The Aircrew Officer’s role is as diverse as it’s unique. With extensive aviation experience, their role changes as each mission develops. Responsibilities include:
- Assist the Pilot with flight and mission planning and monitoring the aircrafts flight path and performance.
- Assist the Pilot with inflight emergencies, as well as conning the aircraft in remote and confined environments.
- Operate the winch to insert and extract critical care medical crews and patients.
- Conduct hover entry/exit operations.
- Operate aircraft systems and deploy equipment and stores during SAR operations.
- Assist the critical care medical team with patient treatment, care, loading, transfer and unloading.
To be considered you will be an experienced Aircrew Officer and be able to demonstrate the following essential qualifications and experience:
- Certificate IV in Aviation (Aircrew Officer) & current CASA Class 2 Medical
- Minimum of 500 hours as a helicopter aircrewman
Whilst not essential, Winch Endorsement, DG HUET, NVG, CRM, First Aid/CPR or Bronze Medallion qualifications and experience within an EMS/SAR environment will be highly regarded.
Aircrew Officers commonly come from civilian (emergency and rescue backgrounds) or military pathways. Pathways include formal aviation qualifications, medical clearance and specialist rescue training. These roles require strong teamwork, situational awareness and a commitment to safe, respectful operations.
Engineering & Technical Careers
Our engineering team ensure our aircraft and equipment meet the highest aviation safety standards. These roles are critical to mission readiness.
We currently employ the following roles:
- Licenced Aircraft Maintenance Engineers – within both Line and Heavy Maintenance
- Senior Base Engineers
- Technical Support Engineers
- Technical Records
- Engineering Store Person
- Engineering Administration
- Maintenance Management
- Continuing Airworthiness Management
- Procurement & Logistics Management
Media, Marketing & Fundraising Careers
Behind every rescue mission is a powerful story, and the generous support of communities who believe in our purpose. Our Media, Marketing and Fundraising team play a vital role in raising funds to ensure the Service can continue to save lives. These roles connect our mission with the community, donors, partners and supporters who make our work possible.
Corporate Careers
Behind every rescue mission is a dedicated team supporting operations through Executive Leadership, Finance, Facilities, ICT, People & Culture, Legal & Governance, Safety, Quality and Administrative functions. These roles provide the foundation that enables safe, compliant and effective service delivery.
Medical Careers
Each mission is supported by a NSW Ambulance Critical Care Paramedic, the NSW Health Doctor and specialist NSW Health Retrieval Nursing team to deliver advanced clinical care to achieve the best possible patient outcomes.
For more information on available career opportunities, refer to the following sites:
Volunteer Opportunities
Our volunteers are essential to our fundraising and community engagement. The Westpac Rescue Helicopter Service has over 1000 “Red Shirt” volunteers who contribute to the Service. From BBQs and raffles to Op Shops and Administration support, our volunteers are essential to our fundraising and community engagement.
Learn MoreExpressions of Interest
If you would like to express your interest in working for the Rescue Helicopter, please submit your resume below.
Don’t see a role advertised right now? We are always interested in hearing from people who share our purpose and values. We encourage applications and expressions of interest from people of all backgrounds, experiences and abilities. If you require adjustments or support during the recruitment process, we welcome the opportunity to discuss this with you.
Our frontline aviation roles attract highly skilled, safety-focused professionals who thrive in high-trust, team-based environments.
Pilots
Helicopter Rescue pilots typically progress through civilian or military aviation pathways, gaining a Commercial Pilot Licence and gaining experience across various operations. For more information, we encourage you to read this interesting article.
Aircrew Officers
Aircrew Officers commonly come from civilian (emergency and rescue backgrounds) or military pathways. Pathways include formal aviation qualifications, medical clearance and specialist rescue training. These roles require strong teamwork, situational awareness and a commitment to safe, respectful operations.
Student Engagement Programs
Engineering Apprentice Program
Our Engineering Apprentice Program offers the opportunity to train as an Aircraft Maintenance Engineer while gaining hands-on experience in a unique aviation environment. This program reflects our commitment to developing local talent and investing in the future of aviation safety.
Next intake: 2027
Work Experience
We proudly support the next generation by offering meaningful work experience and tertiary placements across the Service. These opportunities provide valuable insight into aviation, emergency response and community-based operations.
If you are interested in expressing your interest gaining Work Experience with us, we encourage you to complete this form
Next intake: 2027
Vocational Student Placements
We proudly support vocational (student) placement which provide students with the opportunity to apply the theory and skills they have learned while studying in a professional workplace.
These arrangements are a valuable way students can gain the skills they need to transition successfully from study to work, while giving WRHS and industry the opportunity to enrich student learning experiences and increase the number of work-ready graduates.
If you are interested in expressing your interest in a Vocational Student Placement, we encourage you to complete this form



