Careers
If a sense of purpose, fulfillment and community connection resonates with you then look no further. View our current positions.
Are you innovative and driven?
We are here for each other as we work together to deliver the highest standard of aeromedical and rescue services to our community.
As the recipient of the 2019 Employer of Choice Award, our people are positive, invested and motivated to go the extra mile. Oh, and we love to have a laugh along the way.
What’s more, you’ll be embraced by a supportive and encouraging work environment where innovation, aspiration and personal growth is promoted.
We offer exciting opportunities across Northern NSW; including our headquarters in Broadmeadow and our operational bases at Belmont, Tamworth and Lismore. We also have regional staff located on the Central Coast, Hunter Valley and Mid-North Coast.
Company Culture & Values
Joining our crew means you care. You share a vision to be Australia’s leading aeromedical and rescue services provider and value compassion, integrity, accountability and unity.
Our Values guide our actions, decision making and reflect who we are and what is important to us.
Accountability
Taking responsibility and ownership of our behaviour, priorities and our growth.
Compassion
Demonstrate a high level of genuine care and empathy to all.
Unity
Working together respectfully, valuing each other, to deliver the best outcomes for the customer, community and stakeholders
Integrity
We are honest, fair, transparent and conduct ourself with the highest ethical standards.
Here at the Westpac Rescue Helicopter Service we are committed to diversity and inclusion.
For us inclusion means people being able to bring their true selves to work and creating an environment that supports them to be the best person they can be. Diversity for us is a business decision to ensure we have different viewpoints, perspectives, which lead us to better decision making and outcomes.
It is essential to our company culture that we represent the outside community within our organisation, whether that be age, race, gender or ability. We have a gender diverse workplace and love to celebrate each and every one of our employees. Check out our recent International Womens Day 2020 Video, where our staff explain what this day means to them.
In early 2020 we joined Castle Personnel’s Inclusive 100 campaign, where we committed to improve our diversity and include people with all levels of ability in our workforce.
Our community provides such significant support to us and we believe it is important to pay this forward. Therefore we like to give back to the community through a range of programs. We offer industry placement and work experience opportunities for people to advance their capability and experiences. Many of our people volunteer their time to community programs that make a difference including school education programs and women’s mentoring programs.
We get to change the lives of patients every day, but we also strive to change the lives of those who work for us.
Click here to find out more about our employee benefits and wellbeing.
Employment Opportunities
Here at the Service, we are always on the lookout for talented, passionate and vibrant people who share our vision. We love people who thrive on giving back, who are solution focused, collaborative and truly believe that together we are better.
If it sounds like our crew is the place for you, take a look at current job vacancies listed.
Click here to find out more about our Recruitment Process.
Receptionist & Fundraising Assistant (Fixed-Term/Part-Time)
About Us
The Westpac Rescue Helicopter Service is a not-for-profit organisation providing world class aeromedical, search and rescue services to those in need 24/7. The Service has 50 years of proud history, and operates from three bases in NSW (Tamworth, Belmont, Lismore) in addition to a Head Office and Deep Level Maintenance facility based in Broadmeadow NSW.
About the Position
We’re looking for a capable and friendly Receptionist & Fundraising Assistant to join the team at our Lismore Base for a period of 3 ½ months commencing 27 January 2025 until 6 May 2025. As the first point of contact at the base, you’ll provide professional reception and administrative support while assisting with fundraising activities.
This is a varied role where your strong organisational skills and ability to connect with people will help ensure our base runs efficiently and leaves a positive impression on visitors and stakeholders.
Key Responsibilities include:
- Answer phones, greet visitors, coordinate deliveries, and maintain a tidy reception area
- Assist with maintenance requests and contractor inductions
- Process receipts, maintain donor communication, and support fundraising events
- Handle correspondence, update databases, assist with newsletters, and coordinate mail-outs
- Provide administrative support for the base, events, volunteers, and op shop activities
The successful candidate will ideally be available to work 5 days per week, 5.5 hours per day.
About You
To be considered for this role, you will have:
- Experience in a similar administrative position
- Excellent communication and interpersonal skills
- Strong organisational and time-management skills
- Familiarity with administrative tasks and comfort using CRMs and Microsoft Office
To Apply
If you’d like to join our team, click ‘APPLY’ and submit your resume and cover letter.
Applications will be reviewed as they are received, so we encourage you to submit your applicaiton as soon as possible.
Apply on SeekExpressions of Interest
If you would like to express your interest in working for the Rescue Helicopter, please submit your resume below.
Volunteer Opportunities
Our volunteers are essential to our fundraising and community engagement.
The Westpac Rescue Helicopter Service has over 1000 “Red Shirt” volunteers who contribute to the Service. From BBQs and raffles to Op Shops and Administration support, our volunteers are essential to our fundraising and community engagement.
You can learn more about the types of volunteering you can do for the Service and apply below.
Apply Here